@if ($readonly != '1')
  • @lang('user.assign_to'):
  • {{ __('user.all') }} {{ count($agents ?? []) + count($teams ?? []) }}
    {{ __('user.agents') }} {{ count($agents ?? []) }}
    {{ __('user.teams') }} {{ count($teams ?? []) }}
    @foreach ($agents as $agent)
    {{ $agent->name }}
    @endforeach @foreach ($teams as $team)
    {{ $team->name }} @lang('user.team')
    @endforeach
@endif
    @php $readStatusClasses = [ '1' => 'ri-check-fill', '2' => 'ri-check-double-fill', '4' => 'ri-check-double-fill text-success', '6' => 'ri-alert-line text-danger', ]; @endphp @foreach ($messagesGrouped as $date => $messages) @php $diff = \Carbon\Carbon::parse($date)->diff(now())->days; if ($diff < 1) { $label = __('user.today'); } elseif ($diff < 2) { $label = __('user.yesterday'); } elseif ($diff < 7) { $label = \Carbon\Carbon::parse($date)->translatedFormat('l'); } else { $label = $date; } @endphp
  • {{ $label }}
    • @foreach ($messages as $message) @if ($message->direction == 0)
  • {{ $message->message . ' ' . __('user.on') . ' ' . $message->datetime }}
    • @else @php $label = $message->direction == 2 ? __('user.from_whatsapp') : __('user.sent_by_user'); if ($message->direction == 3) { $label = __('user.private_message_added_by') . ' ' . ($message->user->name ?? '') . ' ' . __('user.at') . ' ' . $message->datetime->format('h:i A') . '. ' . __('user.only_visible_for_agents'); } @endphp
  • @if (!empty($message->parent_id) && $message->parent)
    @if (!empty($message->parent->template_id)) @include('web/partials/template-message', ['template' => $message->parent->template, 'message' => $message->parent]) @elseif (!empty($message->parent->flow_node_id) && !empty($message->parent->flow_node_data)) @include('web/partials/flow-message', ['message' => $message->parent]) @else @include('web/partials/message', ['message' => $message->parent]) @endif
    @endif @if (!empty($message->template_id)) @include('web/partials/template-message', ['template' => $message->template, 'message' => $message]) @elseif (!empty($message->flow_node_id) && !empty($message->flow_node_data)) @include('web/partials/flow-message', ['message' => $message]) @else @include('web/partials/message', ['message' => $message]) @endif @php $readClass = ''; if ($message->direction == '1' && isset($readStatusClasses[$message->status])) { $readClass = $readStatusClasses[$message->status]; } @endphp

    {{ $message->datetime->format('h:i A') }}

    {{ $label }}
    @if (!isset($isAdmin) && !$isExpired && $readonly != '1') @endif
    • @endif @endforeach @endforeach
@if ($isExpired && $readonly != '1')
@lang('user.customer_service_window_expired')

@lang('user.customer_service_window_expired_detailed_message') @lang('user.learn_more')

@endif @if (!isset($isAdmin) && !$isExpired && $readonly != '1') @endif
@if ($readonly == '1' && !isset($isAdmin)) @lang('user.go_to_chat') @elseif (!isset($isAdmin))
@if ($isExpired) @lang('user.click_to_send_template') @endif
@endif
@if ($readonly != '1')
{{ $conversation->contact->name }}
@endif
@if ($readonly != '1') @endif